Refund and Return Policy

Last Updated: 01-01-2025

At Sprint Gear LLC, we strive to provide high-quality car parts and exceptional customer service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Return Eligibility

1.1 Returns must be requested within [Insert Return Period] days of receiving the product.
1.2 The item must be in its original condition, unused, and in the original packaging.
1.3 Proof of purchase (order confirmation or receipt) is required for all returns.

2. Non-Returnable Items

2.1 Custom or special-order items are not eligible for return.
2.2 Products that have been used, installed, or modified cannot be returned.
2.3 Clearance or final sale items are non-refundable.

3. Return Process

3.1 To initiate a return, contact our customer support at [email protected] or +17328759992.
3.2 After approval, you will receive return instructions, including the return shipping address.
3.3 The customer is responsible for return shipping costs unless the return is due to an error on our part.

4. Refund Policy

4.1 Once we receive and inspect the returned item, we will process the refund within [Insert Processing Time] business days.
4.2 Refunds will be issued to the original payment method.
4.3 Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges

5.1 If you received a defective or incorrect item, we will replace it at no additional cost.
5.2 To request an exchange, contact us at [email protected] or +17328759992.

6. Damaged or Defective Items

6.1 If you receive a damaged or defective product, please notify us within [Insert Timeframe] days of delivery.
6.2 Provide clear photos of the damaged item and packaging for a prompt resolution.

7. Late or Missing Refunds

7.1 If you haven’t received your refund within the stated processing time, please check with your bank or credit card company.
7.2 If the issue persists, contact us at [email protected].

8. Contact Information

For any questions regarding returns or refunds, please reach out to:
Sprint Gear LLC
1205 PLYMOUTH ROAD NORTH
BRUNSWICK, NJ 08902-4590
[email protected]
+17328759992

By purchasing from Sprint Gear LLC, you acknowledge and agree to our refund and return policy.